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Cole Valley Cadillac
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    • Warranty Forever® Component Coverage

      Warranty Forever® Component Coverage

      Many customers wonder about the type of components under the Warranty Forever® program. It is one of the most comprehensive powertrain warranty programs in the market - even covering seals and gaskets! For complete details on the components covered, check out the details below!

      Cole Valley Cadillac located in Warren, Ohio is happy to announce that it is part of Warranty Forever. Warranty Forever is applied to all vehicles model year 2009 or newer with 100,000 miles or fewer. Come in today and test drive any pre-owned vehicle.

      ENGINE

      Engine block and all internally lubricated parts, crankshaft, rod and main bearings, cam bearings, expansion (freeze) plugs, connecting rods, engine mounts, torque strut, wrist pins, pistons, piston rings, camshaft, cam tower, lifters, cylinder head, valves, guides and seats, valve springs, rocker arms (cam followers), pushrods, timing chain housing (cover), timing chain and sprockets, timing belt and pulleys, timing belt tensioner, intake and exhaust manifolds, eccentric shaft, flywheel/flex plate, balance shafts, harmonic balancer and retainer bolt, crankshaft pulley, valve covers, oil pan, oil pump and pressure relief valve, engine oil cooler hoses, oil filter adapter/housing, fuel supply pump, vacuum pump, dipstick and tube, fasteners, and seals and gaskets for the components listed above.

      Turbocharged/Supercharged/Enhanced Engines:
      All of the above listed parts or equivalent plus: turbocharger, waste gate controller, intercooler, hard lines, compressor, clutch and pulley, bypass valve, injection pump, and lines and nozzles.

      TRANSMISSION

      Automatic:
      Case and all internally lubricated parts, oil pump, valve body, torque converter, vacuum modulator, governor, main shaft, clutches, bands, drums, gear sets, bearings, bushings, sealing rings, TV cable, solenoids and electronic shift control unit (internal only), transmission mounts, cooler, cooler hoses and hard lines, dipstick and tube, fasteners, and seals and gaskets for the components listed above.

      Standard:
      Case and all internally lubricated parts, main shaft, gear sets, shift forks, synchronizers, bearings, bushings, mounts, fasteners for the components listed above, and electronic and vacuum engagement components.

      Transfer Case (4X4 vehicles):
      Case and all internally lubricated parts, main shaft, gear sets, chain and sprockets, bearings, bushings, mounts, fasteners for the components listed above, and electronic and vacuum engagement components.

      FRONT WHEEL DRIVE

      Final drive housing, and all internally lubricated parts, carrier case, gear sets, chain and sprockets, bearings, bushings, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, front axle hub bearings, fasteners, and seals and gaskets for the components listed above.

      REAR WHEEL DRIVE

      Drive axle housing, and all internal parts, carrier case, gear sets, bearings, bushings, limit slip clutch pack, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, front axle hub bearings, fasteners, and seals and gaskets for the components listed above.

      Frequently Asked Questions:

      Is there a deductible that I need to pay when making a claim?
      There is no deductible on the program. All parts and labor are covered 100%.

      How can I be certain that a Pre-Authorization for services has been granted?
      At the end of your Pre-Authorization call, you will receive a unique Pre-Authorization code which we suggest you keep on file.

      Can I change my own oil?
      No. All services must be performed at a licensed service facility. This is to ensure proper documentation as well as the workmanship of all the services performed on your vehicle. See your Warranty Forever® agreement for detailed maintenance requirements.

      How do I locate a dealer that offers a Warranty Forever® Contract on a car I would like to purchase?
      You can locate a dealer by emailing us at support@nwan.com or by calling 1-800-810-8458.

      When are the Claims Specialists available to take my call?
      Claim specialists are available Monday – Friday 8 a.m. to 8 p.m., Eastern and 9 a.m. to 5 p.m., Eastern on Saturday to answer all of your questions.

      What if I am traveling out of town and need to have a maintenance service performed while I am traveling?
      You are required to perform every Manufacturer’s Recommended Maintenance with your selling dealer or a facility which has been pre-authorized. You may call us at 1-800-810-8458 and PRE-AUTHORIZE any maintenance service to be performed while you are traveling or not at the selling dealer. If you need assistance with this, you may also contact your selling dealer’s service department for details.

      What if I need to be towed or need a rental car while my car is being repaired?
      Towing and rental car coverage is not provided by your Warranty Forever® Contract. However, if you purchased an extended service contract, your extended service will most likely provide that coverage for you.
        Warranty Forever
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          • Cole Valley Cadillac

          Cole Valley Cadillac

          Elm Rd and Rt 82 Bypass Warren OH 44483 US
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